TOPEKA – Due to the cybersecurity issue announced by the Kansas Judicial Branch last week, the Kansas Department of Children and Families (DCF) is notifying Kansans of expected delays for those working with the Epidemic agency’s Child Support Services.
DCF works daily with Kansas courts to process child support court orders and payments on behalf of Kansas families. With electronic and offline court filing systems, Kansans should expect delays in filing returns, hearings and orders being entered. Child support payments pending court orders or direction from DCF, the Court Trustee, and the county clerk will be delayed. Any orders submitted before the week of October 9 will continue to be processed normally.
DCF and its contracted partners with YoungWilliams and Maximus will continue to provide full service operations through paper and fax records. Johnson County is not affected by this because the county operates on a records management system and the records are used only by the county.
Individuals handling a case should refer to the Child Support Services customer hotline at 1-888-757-2445 for questions or status information. Updated information will be provided at the Kansas Pay Center website https://www.kspaycenter.com/.