SAN JOSE, Calif.– (BUSINESS LINE) –Calix, Inc. (NYSE: CALX) today announced that Chariton Valley Telephone Corporation (Chariton Valley) expects to double customer connections after offering ProtectIQ® Free home network security for every customer. Chariton Valley leverages the full power of Calix Revenue EDGE to transform the value proposition and improve the customer experience. In May, the 70-year-old broadband service provider (BSP) launched ProtectINTELLIGENCE QUOTIENT, part of Calix Revenue EDGE Suites, as it continues to roll out the GigaSpire® BLAST system across its Midwest communities. Amid growing cybersecurity concerns, Chariton Valley has equipped all GigaSpire BLAST customers with easy access to strong home network security. In doing so, BSP increases customer loyalty across rural areas and nearby cities in central north and northeastern Missouri. Many of Chariton Valley’s customers have complex Internet usage habits — half identify as gamers and nearly 40% work from home. By evolving its value proposition, the innovative BSP has also forged itself against the multi-billion dollar market cap competition in Palmyra and Hannibal. During the first two months of providing ProtectINTELLIGENCE QUOTIENT With all customers, Chariton Valley has blocked more than 48,000 web threats, intrusions, malware, and viruses from entering home networks — proving the immediate value of its investments.
The comprehensive Revenue EDGE platform enables BSPs of any size to easily and quickly launch differentiated, managed turnkey services. Chariton Valley continues to evolve its value proposition and strengthen its growing customer connections by:
- Transform your business to help the community thrive for decades. Chariton Valley is on track to complete a five-year fiber-to-the-door (FTTH) construction, valued at $42 million in member services territory and another $40 million in expansion opportunities in the coming year. next year by leveraging the secure broadband access networking platform, Calix EDGE™ Smart Access. In May, it began rolling out turnkey, managed services in EDGE Suites, starting with ProtectINTELLIGENCE QUOTIENT, which was recently recognized by the cybersecurity industry as “Best in Anti-Phishing, Security & Network Management”, at no cost to its customers. As a result, the Chariton Valley blocked thousands of web threats in just two months – further proving the value of their investment in the region.
- Create an internet experience that evolves with customer needs. After successfully deploying ProtectINTELLIGENCE QUOTIENTChariton Valley is now taking a targeted approach to introduce its second EDGE Suite, advanced parental controls in the ExperienceIQ®. BSPs partnered with Calix have seen a 178 percent increase in Experience usersINTELLIGENCE QUOTIENT since the beginning of the year. Both ProtectINTELLIGENCE QUOTIENT and experienceINTELLIGENCE QUOTIENT accessed through BSP’s branded subscriber-facing mobile app, built on CommandIQ®, giving customers more control over their home network.
- Leverage data and insights to deliver services that meet the unique needs of each customer. Using insights and analytics in the Calix Marketing Cloud, even a small BSP like Chariton Valley can successfully leverage data for segmentation and targeting. For example, Chariton Valley uses Marketing Cloud to discover which of its customers are most likely to need advanced parental controls over the ExperienceINTELLIGENCE QUOTIENT. Their marketing team can now quickly identify the right people for the new service. This allows Chariton Valley to get maximum ROI from every dollar invested in marketing.
“As a members-owned organization, customer experience informs everything we do,” said Kirby J. Underberg, president and chief executive officer at Chariton Valley. “Chariton Valley is committed to the future of the region — the investment we make to build a secure fiber network will benefit people living in central north and northeastern Missouri for three years. next decade. However, we also understand that it is our responsibility to protect our customers from the growing threat of digital dangers that come with the positive impact of fast, secure Wi-Fi generation. . By adding important services such as home network security and advanced parental controls, we will continue to invest in our customers by providing a superior internet experience after transactions. Latest from our competitors expired. ”
With ProtectINTELLIGENCE QUOTIENT and experienceINTELLIGENCE QUOTIENTEDGE Suites also include a connected home camera security system (Arlo Secure). Additionally, Calix will launch two new managed services this summer: social monitoring (Bark) and connected device protection (Servify Care).
“Chariton Valley’s Incredible First Two Months Offer ProtectionINTELLIGENCE QUOTIENT Matt Collins, executive vice president of commercial operations and chief marketing officer at Calix. “GuardINTELLIGENCE QUOTIENT helped BSPs of all sizes block millions of digital threats by 2022. The Missouri-based market leader competed against a multi-billion dollar market cap and won because it leverages the full power of the Revenue EDGE platform for easy and fast turnkey launch, managed services like ProtectINTELLIGENCE QUOTIENT improve customer experience. We look forward to supporting the continued growth of Chariton Valley as they evolve their value proposition to reflect their commitment to protecting customers in north-central and northeastern Missouri. ”
Learn more about ProtectINTELLIGENCE QUOTIENTExperienceINTELLIGENCE QUOTIENTand an ever-growing list of turnkeys, the managed services in Revenue EDGE Suites help BSPs of all sizes improve their customer experience and grow their businesses.
About Calix
Calix, Inc. (NYSE: CALX) —California’s cloud and software platforms enable service providers of all types and sizes to innovate and transform. Our customers use real-time data and insights from the Calix platform to simplify their business and deliver an experience that excites their subscribers. The result is growth in subscriber acquisition, loyalty and revenue creating more value for their business and community. This is Calix’s mission: to enable broadband service providers of all sizes to simplify, stimulate, and grow.
This press release includes forward-looking statements based on current management expectations and inherent uncertainty. Forward-looking statements are based on information available to us as of the date of this release and we are under no obligation to amend or update any such forward-looking statements to reflect any event or situation after this date of issue, unless required by law. The actual results and timing of events may differ significantly from current expectations based on the risks and uncertainties affecting Calix’s business. Readers are warned not to rely on forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix’s results and other risks and uncertainties is detailed in the quarterly reports on Form 10-Q and Annual Report. on Form 10-K filed with the SEC and available at www.sec.gov.
